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"Becoming a Team Leader at QHC has been a great career move for me. I am well supported by by team and also by management, so it's a really healthy environment

Support Worker – West Pennant Hills

West Pennant Hills

About us

Quality Health Care is a specialist in-home, disability and community care provider, providing support and services throughout Sydney. Our services are individually tailored to meet the needs of each client and provided in an environment that is caring, friendly and supportive. Our staff team is over 300 strong between Behaviour Support, Support Coordination, and frontline support workers.


We are seeking a highly capable and motivated staff member who is passionate and committed to working collaboratively in supporting the human resources team to maintain best practices promoting communication and engagement across the business.


Reporting to the Human Resources Manager this is a true Business Partnering role, with a flair for story telling. Partnering with managers and employees at all areas in the organisation to deliver effective advice and support around systems, procedures and engagement initiatives that ensure the organisation delivers on an effective employee lifecycle strategy, and make a positive impact towards the QHC culture.


Your overall experience will be:

  • To help create and foster a high-performing workplace culture through supporting the implementation of the People and Culture strategy.

  • Responsible for QHC’s wellbeing initiatives that maximize employee engagement.

  • Take a lead in managing the social media for the organisation,      consistently promoting the successes of our clients and staff

  • Deliver on the internal communications for the organisation from the Human Resources team to engage the reader and provide relevant and necessary business information.

  • Using industrial relations knowledge, action queries and provide      support to all staff across the organisation in line with legal/organisational requirements and best practice

  • Provide the coordination, delivery and support of activities and initiatives that build a high-performing culture.

  • Ongoing opportunities of interactions and engagement with QHC      accommodation sites, playing a hands-on role to promoting a positive workplace culture

What We Are Looking for in You:

  • Qualification in Human Resources, Disability Services or      communications

  • Minimum 3 years experience in a human resources and/or      communications sector

  • Desirable experience operating under the disability/aged care      sector

  • Experience in industrial relations law and personnel compliance

  • Strong experience in analysing and interpreting data.

  • Possess excellent communication skills and a high level of      attention to detail

You are required to have strong and confident interpersonal skills to liaise and build relationships with internal stakeholders at all levels across the company. This role requires organisational skills and the ability to be agile and multitask, often at short notice.


Proficient written and verbal communication skills will contribute to the success of the role. It is expected that the ideal candidate will have intermediate to advance skills in Microsoft Office suite, specifically Excel, Word, and PowerPoint. Familiarity with SharePoint is an advantage.


If you are a passionate human resources leader with a desire to positively impact the disability space then please submit a cover letter, responding to the skills required above, and resume to HR@qualityhealthcare.com.au


Quality Health Care is committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity. Appropriate criminal record and child protection checks are conducted for all positions.

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