Accounts Receivable Officer

We have an exciting opportunity for an experienced Accounts Receivable Officer to join our QHC team.

Quality Health Care (QHC) is a specialist accommodation, disability, and community care provider with over 25 years’ experience working with people to achieve their goals. We have a team of over 350 staff and we offer supported independent living, specialised disability accommodation, home care, support coordination, and Behaviour Support.

The Role:

• Responsible for the overall integrity, including accuracy completeness and timelines of billing and receivables.

• Communicates effectively with all internal / external customers to ensure billing information obtained is accurate.

• Ensure billing complies with contractual agreements / arrangements and requirements as set by QHC policies and any Government funding schemes.

• Work proactively to minimise rejected payment claims through established processes

• Reconcile payments received from NDIS/ relevant funding bodies.

• Responsible for the invoicing process in MYOB Exo and maintaining the invoicing system

• Assist with any internal and external audit recommendations relating to billing and receivables.

• Assist in payroll procedures for the company

• Liaise with the department managers and/or Finance manager in regard to managing appropriate Debt Collection

• Support the team with the adherence to month-end deadlines including the review of AR reconciliations

• Submit payment claims to the NDIS Portal / relevant funding body and report results to the business

• Create and manage service agreements and tracking agreements for QHC operational departments

• Ensure that there is continuous improvement in billing and receivable processes / services to meet agreed service level agreements.

What we're looking for:

• Ideally previous experience in a similar role, but not necessary

• Preferable payroll experience, but not necessary

• Collaboration and teamwork

• A self driven individual with a proactive streak

• Excellent problem-solving skills

• Excellent time management skills to achieve deadlines

• Experienced with high volume data entry and document review

• Good working knowledge of Microsoft packages including Word, Excel and Outlook

• Confident, friendly and positive attitude

• A Keen eye for accuracy and numeracy

This position is available for an immediate start, but we're more than happy to wait for the right candidate.  

Salary will be determined on skills and experience and reviewed regularly on performance.

Please note that only successful applicants will be contacted. If you are not contacted within 30 days of submitting your application, consider your application unsuccessful. Due to the high volume of applications, we are unable to give feedback on individual applicants.

Quality Health Care is committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity. Appropriate criminal record and child protection checks are conducted for all positions.